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A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
Is your company prepared for emergencies? Would workers know how to respond in an emergency?
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
Unfortunately, workplace violence and “active shooter” situations are becoming more and more of a concern for employers. This course explores the dynamics of typical active shooter situations and discusses current best practices for preparation and response to such incidents.
Employees must receive regular, constructive feedback in order to correct performance problems. Learn an objective, fact-based model to improve substandard performance that minimizes an employee’s defensiveness.
Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.
Ever wonder why two injured workers, with basically the same injury, recover at different paces? A biopsychosocial approach assumes that biological and psychological factors like thoughts, emotions, and behaviors as well as social factors, contribute to human wellbeing and illness.
Now open for registration. The Management Academy is a 6-week cohort learning program designed to develop effective workplace leaders and powered by Development Dimensions International (DDI).
When it comes to meeting the new WISHA forklift training rules, employers may not be aware of how difficult it truly is to properly train and document this process. Forklift Train-the-Trainer was created to allow a competent employee to inform, train, evaluate, and certify new or experienced forklift operators to meet the WISHA code.
Many selection processes fall short because managers focus solely on the interview itself. During Hiring Winners, participants will learn the entire process—from analyzing the job requirements, to conducting the actual interview, to evaluating candidates, and extending a job offer.
In Developing Your Company’s Training Plan, you will learn how to look at the training needs of the entire organization and map your training needs to the goals of your company.
Explore the definition of workplace conflict and the tools for managing conflict effectively. While examining mindset, word choice, and conflict management styles, participants will learn practical skills they can put to immediate use in the workplace.
Usually the managers, supervisors, and leads who are tasked with training new or newly promoted employees are also the busiest. Learn a variety of time-saving tools, templates, and techniques to fit any training situation.
If your team members are not doing their part effectively, it can be nearly impossible to deliver great results.
Discover those core concepts and the foundational skills they need to prepare, organize, and deliver effective presentations.
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