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Designed for individuals who are new to Human Resources or whose primary expertise is in another field (such as payroll or accounting). This course provides an overview of the functions and competencies that a new HR generalist or other HR professional will use on a daily basis.
Many employers are unaware of when and why records should be created, what records must be retained, and where and how they must be stored. Learn how to balance efficient administration and compliance with legal requirements.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
Employers who use any material that is a hazardous waste must provide a program of classroom instruction or on-the-job training for facility personnel. This course covers the basics of proper handling, storage, and disposal of dangerous waste to ensure your facility’s compliance with chapter 173-303 WAC.
To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
Register today for “What's Different in California?” -- a webinar that covers the pertinent employment laws and regulations that uniquely impact California.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
Excellent customer service is crucial for good business. Learn to deal with internal and external distractions, to listen for the meaning behind customers’ communications, and to respond professionally to difficult customers of any type.
A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.
Bullying in the workplace results in poor performance, attendance and health problems, and even turnover of high performers. Learn to protect your organization and build an environment where all employees enthusiastically contribute their best to the organization.
It is often said that an organization’s greatest asset is its people. That’s why the role of a coach is especially important. Learn a straightforward model to develop coaching skills that improve employee performance and interpersonal effectiveness.
Trying to wrap your head around a leave plan compliant with recent changes in legislation, like Paid Sick Leave and Paid Family & Medical Leave (PFML)?
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
Usually the managers, supervisors, and leads who are tasked with training new or newly promoted employees are also the busiest. Learn a variety of time-saving tools, templates, and techniques to fit any training situation.
Effective delegation results in higher quality, increased efficiency, and better engagement within your team. Learn how to determine what and when to delegate, who you should delegate to, and what level of authority to give when delegating.
In Developing Your Company’s Training Plan, you will learn how to look at the training needs of the entire organization and map your training needs to the goals of your company.
Supervisors and Managers are responsible for compliance within a wide range of complex laws and regulations. Learn how to identify situations in which statutory or contractual legal mandates or restrictions will affect your course of action.
Learn a powerful set of interaction skills that enables you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
Many selection processes fall short because managers focus solely on the interview itself. During Hiring Winners, participants will learn the entire process—from analyzing the job requirements, to conducting the actual interview, to evaluating candidates, and extending a job offer.
Understand diversity and inclusion, that is, who we are as individuals—the diverse identities we bring to the workplace, and whether we feel included in the organization. Employees, managers, and leaders will learn how to develop inclusive work climates.
A system of progressive discipline and proper documentation offers protection to a company while creating fairness for the employee. Learn to document disciplinary action thoroughly and accurately and deliver disciplinary action to support improved performance.
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