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This one-day course certifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED). Participants gain the knowledge, skills, and background to effectively recognize an emergency and take appropriate action.
Many selection processes fall short because managers focus solely on the interview itself. During Hiring Winners, participants will learn the entire process—from analyzing the job requirements, to conducting the actual interview, to evaluating candidates, and extending a job offer.
Absence management can take an inordinate amount of time for both HR professionals and managers.
To maintain state-recognized first aid certification, certified employees must attend a four-hour recertification course every two years. This half-day course recertifies attendees in basic first aid and CPR, including the operation of an Automated External Defibrillator (AED).
Join us as our experts cover the best practices, hot topics, and emerging trends that impact HR professionals every day.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
Learn a powerful set of interaction skills that enables you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
In Developing Your Company’s Training Plan, you will learn how to look at the training needs of the entire organization and map your training needs to the goals of your company.
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
Explore the definition of workplace conflict and the tools for managing conflict effectively. While examining mindset, word choice, and conflict management styles, participants will learn practical skills they can put to immediate use in the workplace.
Excellent customer service is crucial for good business. Learn to deal with internal and external distractions, to listen for the meaning behind customers’ communications, and to respond professionally to difficult customers of any type.
A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
Beginning January 1, 2020, family and medical leave will be available through a State administered plan to all employees employed by an employer in the State of Washington.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
If your team members are not doing their part effectively, it can be nearly impossible to deliver great results.
Designed for individuals who are new to Human Resources or whose primary expertise is in another field (such as payroll or accounting). This course provides an overview of the functions and competencies that a new HR generalist or other HR professional will use on a daily basis.
Join us for our Monthly Safety Webinar!
Many employers are unaware of when and why records should be created, what records must be retained, and where and how they must be stored. Learn how to balance efficient administration and compliance with legal requirements.
A culture with weak accountability is one where those who see problems say nothing because they assume they don’t have the authority or skills to raise a concern.
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