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2024_Leadworker Effectiveness | 4/4

April 4, 2024
09:00 am - 04:00 pm Pacific Time

G2 Conference Center, Suite 355

In-Person Class

Number of Seats Available: 25

Leads play a crucial role in many organizations—overseeing the daily work of the front-line employees and making sure the productivity goals are met within quality and safety standards. This can be difficult without the organizational authority that a supervisor has, so Leads must develop the power of influence to have an impact.

In Leadworker Effectiveness, Leads learn skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.

After completing this course, participants will be able to:

  • Manage relationships with non-Leads for increased teamwork and productivity
  • Use active listening techniques to increase information sharing across the team
  • Effectively set performance expectations with employees
  • Acknowledge high performers with a three-step feedback model
  • Improve substandard performance using a five-step feedback model

Note: Leadworker Effectiveness overlaps with some of the material from our Feedback for Success and Coaching for Success courses.

THIS CLASS IS IN-PERSON

Class Location: Georgetown Office, Suite 355, 5601 6th Ave S, Seattle, 98108 | G2 Conference Center   

Parking: Our office has a garage, however, garage parking is limited and on a first come first served basis. When you arrive, obtain a ticket from the gate. Please park in a numbered spot, not in a spot marked Visitor or Reserved. Bring your ticket with you.  Parking will be validated. 

Head up to the 3rd floor Conference Room (details below) and keep your ticket handy for validation. There is street parking available should there not be spots still available in the garage.

Please be advised that Archbright will no longer have coffee/tea/water services on premise, so be sure to bring your own beverage. 

Please note: spots marked VISITOR are 90 minutes only. If you park in the garage without validating your parking, you may be ticketed.

Getting to the 3rd Floor Conference Room

Please enter the building by way of S. Orcas Street and take the elevator to the Lobby. Turn right out of the elevator and take the next elevators to the 3rd Floor. The Conference Room will be to your right when you exit the elevator. Another entrance to the building is on 6th Ave. S. If you enter here, take the elevator to the 3rd floor. Take a right and then a left into the main hallway. Follow the hallway until you get to the Conference Room.

Doors open 30 minutes prior to the class start time. 

To help keep all guests, members, participants, and instructors safe, we request that anyone who is planning to attend an in-person Archbright training, meeting, or event and is experiencing cold, COVID-19, or flu-like symptoms to please stay home. Please contact info@archbright.com for rescheduling information.

Cancelation Policy: 

If you wish to cancel your registration and receive a refund, we must be notified at least 2 business days before your scheduled class. For cancelations received less than 2 business days of the class date, and for participants who fail to attend the class, no refund will be issued. Please call our Member Services Team to process your cancelation at 206.329.1120 or 509.381.1635.

Silver and Gold members using their credit code must cancel at least 2 business days before the class date to have their credit reinstated.