Archbright University

Labor Relations Training for Managers

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Course Description

So you have a union workforce? Do you treat union employees differently than non-union? Employers with a union workforce may feel that their hands are tied because of the fact that their workers are represented by a union. Often managers and executives do not understand the rights management has, or can have, under the union contract and labor law.

This training will help management effectively and efficiently manage their union employees while complying with both the contract and the law and maintaining positive labor relations.

Topics covered include:

  • The National Labor Relations Act
  • Unfair Labor Practices
  • Current Trends in NLRB Enforcement
  • The Collective Bargaining Agreement
  • The Grievance and Arbitration Process
  • The Seven Elements of Just Cause
  • Discipline Process for Common Employee Issues
  • Investigations and Union Employees

For team training classes, your Collective Bargaining Agreement (CBA) provisions and applicable handbook policies are integrated into the training.

After completing this course, participants will be able to:

  • Understand labor law and how it relates to your union and non-union employees
  • Understand standard labor contract language; including any unique tools or limitations such as management rights, collective bargaining “work,” seniority, and grievance process
  • Understand how to deliver “just cause” discipline, including how to investigate before discipline
  • Successfully Handle Grievances
  • Build or Maintain Positive Working Relationships with Union Employees and Union Officials

Designed for:

Supervisors and Managers



3 hours


Delivery Type:

Virtual Classroom



Contact Us


This program has been pre-approved by the HR Certification Institute.


Archbright is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP®️ or SHRM-SCP®️.

Upcoming Classes

This class is not currently scheduled.