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A Gallup poll of more than a million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. The good news is that supervisors can dramatically boost their effectiveness through the use of consistent models for everyday supervision activities. And since repeated practice of a skill significantly improves retention and on the job application, Supervisory Skills (our most popular course) includes structured activities where participants actively practice the skills they gain during the class.


Note: The following stand-alone classes will be covered in Supervisory Skills: Feedback for Success, Coaching for Success, Discipline and Documentation, and Delegating and Setting Expectations.

After completing this course, participants will be able to:

  • Apply supervisory strategies for handling a workplace harassment complaint
  • Understand a supervisor’s ‘individual’ liability and their duty to prevent harassment within their organization
  • Understand which situations require an investigation
  • Apply guidelines to promote a respectful workplace

This program is designed for:

Supervisors and Managers


18 hours (3 days)

Type of Delivery:

Virtual Classroom

HRCI Credits:


This program has been pre-approved by the HR Certification Institute.

shrm-recertification-providerArchbright is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.